Sometimes a client training session can make your entire week. I wanted to share the warm feedback from Shigeyo Kikuchi:
Sarah LinReal Estate Broker
I met Susan through the NRBA (National REO Brokers Association) a few years ago as a speaker and trainer for the Members and Master Brokers within the organization. She is proactive, result oriented, responsible and technically sound Member & Trainer and she is always ready to put all her energy and time to get the job done. She has an exceptional troubleshooting and analytical skill in Technology and Marketing… . She is a great asset to the NRBA and I am grateful to have been able to learn so much from her.
Mari Anne VanellaCEO, Vanella Group, Inc.
“I can highly recommend Susan as a designer for any kind of content/web/collateral a company needs. She is super responsive, with quick turnaround on anything you ask. Susan really goes above and beyond to add value and deliver great work. It is a pleasure to work with her, she is smart, current on technology and the various languages, she is very fair in her rates, and really enjoys her work which allows her to deliver what you want. I am glad to give a personal reference for anyone that wants to work with her.”
Kylee HallHead of Marketing at Remind
Susan is a social media marvel. If she’s running your social media, you have no need to worry. She thinks of things before you even need to ask. With very little instruction from our side, Susan was able to craft relevant, thoughtful content for all of our social media channels. She handled everything from the daily tactical sharing in all of our channels to building our social media network and engaging with thought leaders. Hands down, I would recommend her services to anyone.
Kurt M. KjellandSenior Legal Counsel, Qualcomm Inc.
I hired Susan to develop an integrated marketing strategy for the San Diego Intellectual Property Law Association (www.sdipla.org). She completely redid our organization’s website, developed our twitter account, created our logo, and integrated our marketing efforts to more efficiently communicate with our membership. Susan is a joy to work with. She is creative beyond compare, and her sense of humor always makes things interesting and fun. I could not recommend her more.
Nicole LetcherSales Management, Event Coordination
Susan was so easy to work with and knowledgeable. She has helped me to create a new website for my business that is driving clients to my contact page and generating new leads daily. She created the foundation of the website then met with me to teach me how to update and manage the website on my own as needed. I love having the ability to make changes without having to go through a web designer every time. She also created an instructional video that she emailed me after our meeting recapping how to make the changes on my own in case I forget in the future. This was really helpful and very impressive. I also love how she created a document with all of my logins for my business accounts in google docs for me so that I can have access to that information from any computer once logged in. She was very approachable, quick to respond to questions, thorough in her instruction, great with follow through and successful in creating exactly what I wanted in my new website. I couldn’t be more pleased and highly recommend Susan Finch!
Susan Finch stepped into the Sales Lead Management Association as our Web Director and from that day, our growth accelerated. We are constantly trying new things to educate and serve our membership and Susan has been instrumental in suggesting new ideas. She reorganized our newsletter, opened our Twitter Account (3943 tweets so far), re-launched the blog, created our software reviews and started our news service. She shaped new ways to produce revenue for the association and help us grow. She launched the 50 Most Influential People in Sales Lead Management election, the 20 Women to Watch in Sales Lead Management, organized the cartoon series, started up our content management program, and created logos for the SLMA Radio Program and all of our other programs. She reacts quickly with changes to the site(s), her costs are reasonable (below market, but don’t tell her I said it). Her approach to life is up and inspiring; we love working with Susan!
Mark GrossOwner, US Loan Servicing
I find her to be reliable, dedicated and eternally upbeat and ready for challenge. Her ability to organize large projects that others find paralyzing is invaluable. She is an excellent in multi task environments communicating to management only to the level of involvement that I specified. I regularly received unsolicited praise from other team members praising her enthusiastic nature, ability to work with minimal supervision and unwavering commitment to exceeding expectations.
Organized and diligent, Susan quickly learns what you are looking to accomplish, even when in unfamiliar territory. She has my highest recommendation and I am happy to furnish more details if you would like additional information.
Susan is amazing. I have worked with her for 21 years, first as my Laguna Beach gallery owner and then as my web manager. After an eyes glazed over experience with Go Daddy regarding my web site hosting I called Susan. She called them including me in a conference call. Not only was everything resolved faster then I could imagine, she saved me substantially in the fiscal department. I was struck with how tremendously facile she is in techno language and then her ability to translate and simplify information. Just listening for 5 minutes increased my level of respect for her abilities and decreased my level of stress.
I have always enjoyed working with Susan, this experience enhanced my knowledge of her right left brain ability, creating a incredible feeling of being in fabulously capable hands.
Mindee DoneyConsultant, Inventor
I have worked with Susan a few times yet not ever been one to fill out recommendations for people until my meeting with her today inspired me. Her patience and problem solving with me and my business goals was amazing. Knowing I was coming from another high stress meeting, she even made me some outstanding Tamales for lunch and let me unwind!! A great person with passion for what she does, incredible knowledge in her industry and a mean mexican makin mama!!! Thank you Susan!
Gerald ZwakReal Estate Broker, GA
Susan’s knowledge, patience and honesty have been a god send to us. She has given us direction, made some outstanding suggestions, done an absolutely awesome job in putting a new website together for us, and has always been honest when there would be less expensive ways to do things instead of paying her to do them. I would encourage anyone looking for someone to guide them onto a better path with their online presence to speak with Susan, you won’t be sorry you did!
Margo CrummackCEO/Principal at Crummack Huseby, Inc. Real Estate Management
Susan, while not only be an absolute pleasure to work with, is very detail oriented, no mistakes, very fast and has changed the face of our website to an exceptional degree. We have struggled with other service providers over the past 2 years and Susan far has exceeded their abilities and our expectations. I would highly recommend her!
Matt PerryRealtor - Broker
Susan has been an integral part of my business for nearly a decade and I am very grateful and appreciative of her consistent results. She is always ready to take on the task and has had the ability to understand my needs and perform to them in a timely manner. I STRONGLY advise anyone in need of help with a website or digital marketing to invest in Susan. I consider her to be one of most valuable assets of my business and owe a good amount of my success to her.
Giomar VasquezReal Estate Broker CA & FL
Susan has the great combination of knowledge and experience along side with friendliness and compassion. I also love that Susan keeps up with current trends, education, and has a passion for her community. Very professional, and has a strong sense of determination.
Michelle GarrettReal Estate Broker
I love the progress that we have made with website / logo / cards / re-branding. And absolutely love working with you!
Shigeyo Kikuchi, EAEnrolled Agent US Tax Matters
Uplifting and positive tone set by her in the project regardless my requests – a big plus. Understanding my needs correctly – even a bigger plus. The desired result comes out with no stress – priceless. I got ‘Good Value’, in deed! Appreciated all you did for me.
Michael BloodNetwork Hero / IT Professional
“Susan Finch has provided my company and several clients I’ve recommended in the past with effecient and professional websites and website design.. She is personable, thorough with a constant flow of ideas for any concept I have ever brought to her. Her effecient, helpful personality has helped us put together several large, successful projects.”