For those of you who have to regularly or even periodically contact tech or IT support via email, there are some ways you can help them solve your issues quickly and with fewer back and forth emails.
It’s similar to walking into a restaurant hungry. Ordering: “I’d like lunch today.” When actually you were interested in the daily vegan specials that were gluten free due to your intolerance, and you’d like a vegan beer to go with it.
Do you go into Starbucks and ever order “1 coffee” without being bombarded with at least three questions in rapid succession?
Until someone launches the “ReadMyMindApp,” we support people are stuck asking you the questions to get in your heads the old-fashioned way without assumptions.
This may seem like a lot of detail, but try this – they’ll thank you and help you quicker:
